Question 1

What areas do you service?

Accepted Answer

We provide cleaning services in our local area and surrounding communities. If you’re unsure whether we service your location, feel free to contact us.

Question 2

Do you offer free estimates?

Accepted Answer

Yes. We offer free, no-obligation estimates. Pricing is based on the size of the space, level of cleaning needed, and specific service requests.

Question 3

Why don’t you list prices on your website?

Accepted Answer

Every space is different. To ensure fair and accurate pricing, we provide customized quotes rather than flat rates.

Question 4

What cleaning supplies do you use?

Accepted Answer

We use professional-grade cleaning products that are effective and safe. If you have specific product preferences or sensitivities, just let us know.

Question 5

Do I need to be home during the cleaning?

Accepted Answer

No. Many clients are not home during their scheduled clean. We’ll discuss access details in advance to ensure everything runs smoothly.

Question 6

Are you insured?

Accepted Answer

Yes. Rising Phoenix Cleaning LLC is fully insured for your peace of mind.

Question 7

What types of cleaning do you offer?

Accepted Answer

We offer a variety of services including standard cleaning, deep cleaning, move-in/move-out cleaning, vacation rental cleaning, office cleaning, and more.

Question 8

Do you bring your own equipment and supplies?

Accepted Answer

Yes. Our team arrives fully equipped unless otherwise requested.

Question 9

How do I schedule a cleaning?

Accepted Answer

You can contact us through our website, email, or phone to request a quote and schedule your service.

Question 10

What is your cancellation or rescheduling policy?

Accepted Answer

We ask for advance notice if you need to cancel or reschedule. Specific timing details will be provided when you book. Please visit our policies page.

Question 11

Do you clean commercial spaces?

Accepted Answer

Yes. We offer professional cleaning services for offices and commercial spaces.

Question 12

What makes Rising Phoenix Cleaning LLC different?

Accepted Answer

With over 20 years of combined experience, we focus on reliability, attention to detail, and helping every space feel refreshed and renewed.

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